Screening our guests is a responsibility that we take very seriously. How do we do it? We talk to each potential guest on the phone before taking their booking. It's amazing how much information about a person we can get from a short phone conversation. By asking the right questions, we're able to discern a lot about our guests.
What's the purpose of their trip? Have they stayed in a vacation rental before? How many adults and how many children will be staying? What attractions are they interested in?
We are always on the lookout for any red flags. If we have a bad feeling in our gut about a potential guest we trust it. It's better to pass on a booking if it doesn't feel right.
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